RIP Tickets
The goal today was to knock down my tickets by half. I thought I remembered having 13 to tackle, so seven done today was the goal. It turns out I only started with 11, but three more were added today. End result is the same, seven was the number to hit. I did not get seven.
I got ten. Of the remaining four, two are wrapping up testing before going to change management, one is waiting on customer confirmation, and one was on hold as the customer was out until tomorrow.
I will say, it makes the day fly by. This is the second day in a row I seriously considered staying late to finish up just one more thing, but it’s harder to justify when there’s no overtime pay. But I needed this, needed the pressure and the expectations. It feels good to remember there’s that extra gear of productivity available, that I can do solid work on short notice. It feels good to be fully engaged, to bring my mind to bear on a problem and tear the problem down. It makes me feel in rare form. Is it sustainable? I have no idea. It’s usually not needed for long periods of time. If I had to guess, it might just be sustainable. I don’t feel burned out, I feel invigorated. But that’s not really the point of a lot of sysadmin jobs. There doesn’t need to be 110% effort and focus around the clock, there are times when that mental recharge period is necessary.
In any case, I feel like I’m earning my pay. Part of the reason I was selected for this job was the generalist background; since the position needs to know Linux, Windows, and networking, and also be able to communicate and collaborate with … (More) “RIP Tickets”