March 30, 2016

Tempo can catch these hands.

By Daniel

As it turns out, I was well within my rights to be apprehensive about today. It wasn’t just because it was crazy busy, it was more the urgency of the matters at hand to fix, with regularly interspersed meetings that could honestly be done some other time when my hair isn’t on fire.

Oh, Meraki can catch these hands too. I’ve got a new access point deployed at the opposite end of the state, configured identically to other working networks. People can associate with it, and get to the internet. I can see it from the cloud dashboard and even run packet captures on it. But the AP won’t sync with Meraki’s fucking cloud to get config changes. There’s nothing in the way here! A client on the Meraki can get to the same IP that the AP says it cannot. There’s a part of me that would really like to bring the Cisco rep in, bring the Meraki AP in, and set the AP on fire in front of the guy. Then go Ubiquiti for wireless.

Pain in the ass.

I think what really bothers me about it is that this wasn’t on my horizon of “things that could absolutely wrong,” as Meraki APs have pretty much always been plug-and-play devices, or very nearly. What I was worried about today going in, was a stream of tickets related to a LOB application called Tempo. Out of 13 tickets in my queue right now, 11 are related to LOB applications. Why are they in my fucking queue, you might ask? Because they aren’t working, and they’re accessed via Terminal Server. QED. End-user can’t print? Server problem. Application installed locally to the workstation and acting up? Server…problem..? No. Coming to a consensus on who gets what problem this decades-old pile of kludge decides is in fashion today seems to elude us.

Right now my priority is solving the bugs that I can solve before we get Nutanix installed, because I’m going to be way, way too busy to really even bother once we get started.

I sat on one of those inflatable balls instead of a chair for about an hour today before deciding it was a horrible decision. Somehow my back still hurts. Is it supposed to do that?